Friendly tech help · Switzerland

Technology,
without the stress.

Learn to use your devices with confidence. Get friendly IT help. Make technology work for you.

From phones, computers and Wi-Fi to smart-home devices, useful AI and small-business IT — clear explanations and practical solutions, at your pace.

⌂ At home↗ Remote support☺ Individuals▦ Small businesses
♡Patient, friendly help — no question is too basic.
Adults working together with technology
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You’re not alone with technologyClear, patient help at your pace
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Friendly, patient helpExplanations without jargon
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At home or remotelyChoose what suits you
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Learn by doingPractical, step-by-step
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Clear quote firstNo surprises before we start
How I can help

Technology should make life easier.

You don't need to be a tech expert. Tell me what you want to achieve and we'll find a solution that makes sense for you.

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Learn your devices

One-to-one lessons for smartphones, tablets, computers, apps, video calls, photos, passwords and everyday digital tasks.

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IT help at home or remotely

Troubleshooting, new-device setup, printer and Wi-Fi issues, backups, email, updates and moving your data safely.

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Smart home & IoT solutions

Find practical connected-device solutions for your needs — smart lighting, sensors, home connectivity, automation and setup.

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AI training for everyday life

Learn to use ChatGPT and other AI tools to write, plan, research and organise tasks — with clear guidance on limits, privacy and checking results.

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IT support for small businesses

Practical help with workstations, Microsoft 365, user setup, onboarding, everyday troubleshooting and digital workflows.

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Choose the right technology

Independent, needs-based guidance when choosing devices, software or connected products — focused on what you will actually use.

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Made for real people

Support that fits your world.

From learning a new phone to making a small office run more smoothly, the focus stays on your needs.

A person using a laptop at home
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For individuals & families

Patient guidance to help you feel more independent and comfortable with technology.

  • Learn at your own pace, with no silly questions
  • Set up a new phone, computer, TV or printer
  • Understand apps, online services, security and AI
  • Get help in person or through a remote session
Small business colleagues working together
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For freelancers & small businesses

Flexible support when you need an extra pair of hands — without hiring a full-time IT person.

  • Set up devices, accounts and Microsoft 365
  • Resolve everyday IT issues and onboard users
  • Train teams to use AI tools responsibly
  • Explore practical IoT and workflow improvements
AI training, made practical

Curious about AI? Let's make it useful.

Learn how to ask better questions, work with documents, draft messages, brainstorm, plan and save time. Sessions are adapted to your experience — from complete beginner to small-business team.

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✳ Everyday AI: start confidently
✎ Writing, translation and email help
▤ Research, planning and productivity
♧ Privacy, safety and checking AI output
▦ Practical workshops for small teams
Simple from the start

No jargon. No pressure.

You explain the problem in your own words. We agree on the next step before any work begins.

STEP 01

Tell me what you need

Send a message or request a free 15-minute introductory call. No need to know the technical terms.

STEP 02

Get a clear plan and quote

We'll discuss the best approach, whether remote, at home or a tailored training session, and agree on the cost first.

STEP 03

Solve it — and learn

Get practical help and simple explanations, so you feel more confident next time too.

Simple and transparent

Know the cost before we start.

Every request is different, so the price depends on the task, time and whether an on-site visit is needed.

Start with a free conversation

A short, no-obligation 15-minute introductory call to understand what you're looking for and see if I can help.

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Free 15-minute intro callTalk through your needs
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A clear quote before workNo surprise charges
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Remote, on-site or trainingChoose the format that suits you
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A solution that fits your needs

Small question or bigger project? We'll agree on the scope and price before getting started.

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One-off supportFor a specific issue or setup
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Personal lessons & AI trainingIndividual or small-group sessions
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Tailored business or IoT projectsScope and estimate agreed in advance
Describe your project ↗
Let's make tech easier

What's giving you trouble?

Tell me what you'd like to learn, fix or improve. I'll get back to you to discuss the next step.

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Where
Lausanne area for on-site help · Remote support across Switzerland
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First step
Free 15-minute introductory call

Send this form directly from the website. Your message is sent directly from this page to Techfriend; you do not need to open your email app.

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